Change comes in many different forms, whether it’s a new technology initiative, a new stakeholder or student engagement approach, change in leadership, crisis resolution, etc. So, what are the steps that institutions can take to implement sustainable change and realize the vision they’re trying to create through any transformation?
Today’s guest, Drumm McNaughton, CEO of The Change Leader, Inc. talks with Blackbaud change management expert Michael Reardon about the best strategies for getting stakeholders involved in change efforts at higher education institutions and other social good organizations. Listen in to hear them discuss common types of institutional change, how to keep up momentum through change efforts, and how to maintain engaged users once a change has been implemented.
Topics Discussed in This Episode:
Resources:
Webinar: Proven Change Management Practices for High-Performing Institutions
Webinar: Digital Transformation: Getting Your Institution on Board
Tip Sheet: Six Steps for Implementing New Technology at Your Higher Education Institution
Quotes:
“We do something that we call the stakeholder input and attunement process.”
“We call skeptics our best friend.”
“Change management, however you call it, frankly it’s a psychological process, because you’re working with people and their mental models.”