Info

The ENGAGE Podcast

Subscribe to The ENGAGE Podcast to hear experts from across the social good community share best practices, tips and must-know trends that will help organizations increase their impact. Formerly called The sgENGAGE Podcast.
RSS Feed
The ENGAGE Podcast
2023
July
May
April
January


2022
December
November
October
September
August
July
June
May
April
March
February
January


2021
December
November
October
September
August
July
June
May
April
March
February
January


2020
December
November
October
September
August
July
June
May
April
March
February
January


2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
September
August
July
June
May
April
March
February
January


2016
December
November
October
September
August
July
June
May
April
March
February
January


Categories

All Episodes
Archives
Categories
Now displaying: Page 1
Dec 3, 2020

Can you think of a business process in your organization that is inefficient or time consuming, yet no one has been able to change the process for the better? When you know the steps to follow, eliminating waste is easier than you think!

In today’s episode, which features a session from bbcon 2020 Virtual, Jackie Huffman, Operational Excellence Engineer at Blackbaud, shares how to analyze your business processes by identifying and removing waste. Learn how to identify value-add and non-value add steps and ultimately improve your constituent experience.

 

Topics Discussed in This Episode:

  • Jackie’s role with Blackbaud
  • How to analyze business processes
  • Value-add activities
  • Non-value-add activities
  • The 8 categories of waste
  • Preventing and removing waste from processes
  • What a waste walk is and how it can help

 

Resources:

Jackie Huffman

Guidebook to Becoming a Lean Organization

7 Steps for a Successful Lean Implementation at your Nonprofit

Quiz: How Lean is Your Business Office?

 

Quotes: 

“Anything that does not meet the value-add definition is what we consider waste.”

“The problem with waste is that it consumes our valuable resources of our people’s time.”

“Because transportation is not something we’re willing to pay for, it is clearly a waste.”

0 Comments
Adding comments is not available at this time.