We spend a lot of time, energy, and attention on engaging the right donors, building relationships with them, and reaching other key objectives. But those are mostly external activities, and one of the keys to improvement is looking inward. That’s where the idea of performance management comes into play.
Joining the podcast today is Stacy Rooney, a Principal Business Consultant at Blackbaud, to discuss the concept of fundraiser performance management. Listen in to hear Stacy and host Steve MacLaughlin talk about managing gift officers for optimal performance, portfolio management, and the effects of COVID-19 on fundraising and performance data.
Topics Discussed in This Episode:
“It’s just like looking in a mirror. Do you like what you see? Is this where you want to be as an organization?”
“We’ve had various profiles that we’ve thought of with the types of officers that might be really good at a certain aspect, and then you have some officers that are good at everything.”
“There are fundraisers out in the world that don’t like asking for money.”